Player Safety

Responsible Gaming at 88xb

Gambling should always be entertainment. 88xb gives every player the tools they need to stay in control — for adults aged 21 and above only.

21+
Strictly 21+ Only

The 88xb Platform is for adults aged 21 and above. Gambling by persons under 21 is strictly prohibited and may be a criminal offence.

🎯Our Commitment to Safe Play

88xb believes that gambling is a form of entertainment — and like all entertainment, it is best enjoyed in moderation. We are committed to providing a safe, fair, and transparent gaming environment for all players across Bangladesh, from Dhaka and Chittagong to Sylhet, Rajshahi, and beyond. Our responsible gaming programme gives every player direct access to tools that help them manage their time and money on the Platform.

Problem gambling is a serious issue that can affect players and their families. 88xb takes this responsibility seriously. If at any point gambling stops being fun and starts causing stress, financial pressure, or personal harm, we urge you to use the tools on this page or contact our support team without hesitation. There is no shame in asking for help — and we are here to assist 24 hours a day, 7 days a week.


🔧Your Responsible Gaming Toolkit

Every 88xb account comes with six built-in responsible gaming tools, all accessible directly from your Account Settings. Here is what each tool does and how it helps you stay in control.

💰
Deposit Limits

Set daily, weekly, or monthly caps on how much you can deposit into your account.

Available now
⏱️
Session Reminders

Receive an alert after playing for a set duration so you never lose track of time.

Customisable
❄️
Cooling-Off Period

Take a short break of 24 hours up to 6 weeks. Deposits and betting are disabled during this period.

Instant activation
🚫
Self-Exclusion

Exclude yourself for 6 months to 5 years, or permanently. Cannot be reversed early.

Permanent option
📊
Activity History

Review your full betting history, session lengths, wins, and losses at any time.

Always visible
🔐
Account Lock

Instantly lock your account if you feel you are at risk. Contact support to unlock after a review.

Emergency use

📋How to Activate a Responsible Gaming Tool

Activating any responsible gaming tool on 88xb takes less than a minute. Follow these steps from within your account:

  1. Log in to your 88xb account using your registered mobile number and password.
  2. Navigate to the Account Settings section from your profile menu.
  3. Select the Responsible Gaming tab and choose the tool you wish to activate.
  4. Confirm your selection. Changes to deposit limits and cooling-off periods take effect immediately or within 24 hours depending on the tool type.
Need help? If you cannot access Account Settings or need assistance activating a tool, contact our support team directly at [email protected]. All responsible gaming requests are treated as high priority and processed as quickly as possible.

💳Understanding Deposit Limits

Deposit limits are one of the most effective ways to keep your gambling within a budget you are comfortable with. On 88xb, you can set three different types of deposit cap to suit your playing habits:

  • Daily limit: the maximum total amount you can deposit across all transactions within a single calendar day (Bangladesh Standard Time, UTC+6).
  • Weekly limit: the maximum total amount you can deposit from Monday 00:00 BST to Sunday 23:59 BST.
  • Monthly limit: the maximum total amount you can deposit within a single calendar month.
  • Reducing a deposit limit takes effect immediately. Increasing a deposit limit requires a 24-hour cooling-off period before it is applied, giving you time to reconsider.

Deposit limits apply to all payment methods including bKash, Nagad, Rocket, Upay, and bank transfers. Once your daily, weekly, or monthly limit is reached, no further deposits will be accepted until the relevant period resets. This is a hard stop — it cannot be overridden by customer support during the active period.


🚪Self-Exclusion: Taking a Longer Break

Self-exclusion is designed for players who feel they need a more extended period away from gambling. Once activated, 88xb will take all reasonable steps to prevent you from accessing your account and will suppress any promotional communications during the exclusion period. The following self-exclusion options are available:

  • 6-month exclusion: suitable for players experiencing a period of increased risk who want a structured, medium-length break.
  • 1-year exclusion: for players who want a full year away from gambling to reassess their relationship with it.
  • Up to 5-year exclusion: for players who want a longer defined period of complete separation from gambling.
  • Permanent exclusion: for players who wish to close their account and never return to 88xb. This decision cannot be reversed.
Important: All self-exclusion requests are processed within 24 hours of submission. Once a self-exclusion is active, it cannot be lifted before the chosen period expires — even if you contact support requesting early reinstatement. This is intentional: it protects you at the moments when you may feel most vulnerable. If you are in financial difficulty as a result of gambling, please reach out to [email protected] immediately.

⚠️Warning Signs of Problem Gambling

Problem gambling does not always look the same. The following signs may indicate that gambling has moved beyond entertainment and is becoming a problem. If any of these feel familiar, we strongly encourage you to use one of our responsible gaming tools or contact support:

  • Gambling with money that should be used for essential bills, rent, food, or family needs.
  • 💸Chasing losses — continuing to bet in an attempt to recover money already lost.
  • 🔄Being unable to stop gambling even when you want to, or feeling compelled to bet.
  • 😔Feeling anxious, irritable, or low when not gambling, or euphoric only when playing.
  • 🙈Hiding gambling activity from family, friends, or colleagues out of shame or secrecy.
  • 🕐Spending significantly more time than intended on gambling sessions, often losing track of hours.

Recognising one or more of these signs in yourself is not a failure — it is a step toward taking control. 88xb's support team is available around the clock and treats every responsible gaming request with complete confidentiality and respect.


🔞Protecting Players Under 21

88xb takes the protection of young people extremely seriously. Our Platform is designed exclusively for adults aged 21 and above. We implement multiple layers of age verification to prevent underage access, and we act immediately on any report of a minor accessing the Platform.

  • Age verification is mandatory at registration. All players must confirm they are 21 or older before their account is activated.
  • 88xb may request government-issued identity documents at any point to verify a player's age. Failure to provide satisfactory verification will result in account suspension.
  • If you share a device with a younger family member, we strongly recommend using device-level parental controls or password-protecting your browser to prevent accidental access to 88xb.

If you suspect that a person under 21 has registered an account with 88xb, report it immediately to [email protected]. We will investigate and take appropriate action within 24 hours, including freezing any funds and permanently closing the account.


Tips for Keeping Gambling Fun

The vast majority of 88xb players enjoy gambling as a hobby without any negative impact on their lives. Here are our top tips for keeping it that way:

  • Set a budget before you start playing and stick to it, regardless of whether you are winning or losing.
  • Treat gambling as entertainment spending — like a meal out or a cinema ticket — not as a way to make money or solve financial problems.
  • Take regular breaks during your session. Step away, have some water, and return only when you feel refreshed and calm.
  • Never gamble when you are emotionally distressed, under the influence of alcohol, or when you are tired. Clear-headed decisions lead to better experiences.
  • Use 88xb's session reminders and deposit limit tools proactively — set them before you feel you need them, not after.
  • Remember that all casino games and sports betting outcomes are based on chance. No strategy, system, or pattern can guarantee a win.

🤝Get Help — You Are Not Alone

If gambling has become a source of stress, anxiety, debt, or conflict in your life, reaching out for support is the right move. 88xb's support team is trained to handle responsible gaming requests with sensitivity and without judgement. Every conversation is strictly confidential. Contacting us will not result in your account being penalised — our only goal is to help you.

Contact 88xb Responsible Gaming Support

Our dedicated support team is available 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6). Whether you want to activate a tool, discuss your options, or simply talk about what you are experiencing, we are here to listen and help without judgement.

88xb is committed to the highest standards of player protection. We continually review and improve our responsible gaming tools based on industry best practice and player feedback. If you have suggestions for how we can better support responsible play, we welcome your input at [email protected].